CORPORATE SUSTAINABILITY

寒舍永續

My Humble House Sustainability Blueprint – Building a Better Future Together
With co-prosperity, coexistence, co-learning, co-creation, and shared growth at our core, we are dedicated to integrating sustainability into our corporate operations. From environmental conservation to social responsibility, we strive to create a more resilient and inclusive future.
Through innovative governance, stringent food safety measures, responsible supply chain management, exceptional service experiences, and long-term commitments to society and the environment, we join hands with various stakeholders to usher in a new era of prosperity and sustainable harmony.

Sustainable Governance: Creating Long-term Value with Stability and Vision
My Humble House Hospitality upholds the principles of coexistence, integrity, and sustainable development, embedding sustainability at the heart of our corporate strategy. As we pursue business growth, we remain vigilant in assessing our operational impact on both the environment and society, transforming corporate social responsibility into a comprehensive and enduring sustainability strategy.
By fostering a resilient corporate culture, we reinforce our commitment to Taiwan’s hospitality industry while actively collaborating with stakeholders to create lasting value and realize our vision for corporate sustainability.
In driving sustainable governance, we focus on corporate governance, employee well-being, social responsibility, environmental sustainability, and product safety. Through transparent management mechanisms and robust risk controls, we ensure ethical and regulatory compliance at the highest standards. We have established dedicated audit systems to enhance internal supervision, conduct regular risk assessments, and optimize internal controls to maintain a stable and sustainable business model.
Furthermore, our "risk identification and crisis response mechanisms" allow us to swiftly address Environmental, Social, and Governance (ESG) risks, mitigating operational impacts and ensuring sustainable growth. By fostering open dialogue with stakeholders, we continue to strengthen brand value and build trust among customers, partners, and society as we move toward a sustainable future together.

Food Safety & Supply Chain: Rigorous Standards for Sustainable Excellence
At My Humble House Hospitality, we adhere to a quality-first philosophy, ensuring that every dish meets the highest standards of hygiene and safety through strict food safety protocols and standardized operational procedures. We have implemented comprehensive ingredient traceability, quality monitoring, and rigorous inspection mechanisms, along with daily kitchen sanitation protocols, maintaining absolute control from source to table.
Our commitment to food safety is reinforced by BSA international audits under the Marriott Group and rigorous internal assessments, continuously improving culinary quality to meet both domestic and international food safety standards. Through ongoing food safety training, brand reputation management, and consumer feedback mechanisms, we not only protect customer health and safety but also enhance culinary excellence, offering peace of mind with every dining experience.
Supply chain management is the foundation of food safety. We have established a strict supplier management system, ensuring safe and reliable ingredient sourcing. Our "My Humble House Procurement Agreement" outlines essential regulations on cooperation standards, environmental management, food safety, material transportation, and anti-bribery clauses, ensuring transparency and stability within our supply chain.
We conduct annual supplier evaluations and on-site audits to maintain compliance with hygiene and quality standards. Through long-term partnerships and transparent communication, we foster mutual growth while upholding our commitment to delivering safe, delicious, and trustworthy dining experiences.

Guest Services: People-Centered Excellence in Hospitality
Since our establishment in 2000, My Humble House Hospitality has embraced a "people-first, guest-centric" service philosophy, curating warm and refined hospitality experiences. We believe that every interaction is an extension of our brand’s value, setting high standards for cuisine, beverage selection, tableware, ambiance, service etiquette, and operational procedures to ensure meticulous attention to detail.
Through personalized service and heartfelt hospitality, we create memorable experiences where guests feel truly at home.
With the vision of becoming Taiwan’s premier hospitality brand, we continuously refine service standards, optimize ingredient procurement, and expand diverse dining options while infusing innovative elements into the guest experience. By blending heritage with contemporary trends, we craft dining experiences that both delight first-time visitors and surprise loyal patrons with new discoveries.
Looking ahead, we will continue to innovate and uphold excellence, working hand in hand with guests from Taiwan and around the world to realize our centennial vision, cultivating a deeper and more heartfelt hospitality culture.

Social Responsibility: Fostering a Diverse and Inclusive Workplace
We champion diversity, inclusion, and equal employment opportunities, fostering a workplace culture of openness and belonging. Our diverse recruitment channels attract top talent, while our comprehensive compensation and benefits system ensures that every employee thrives in their ideal role.
We care deeply about the well-being of our employees, offering career development programs that encourage professional growth. Through a holistic talent strategy—spanning recruitment, training, development, promotion, and retention—we cultivate future leaders, recognizing that employee success is integral to corporate growth.
At My Humble House Hospitality, we strive to coexist with the environment and flourish alongside society. We actively extend our corporate influence through environmental initiatives, social engagement, and local culture advocacy, forging partnerships that drive positive societal impact.
For years, we have collaborated with local organizations to highlight and promote cultural heritage, allowing the seeds of social care and responsibility to take root wherever they are needed. We continue to strengthen our corporate-social connections, transforming our vision of shared prosperity into concrete actions that fulfill our role as a responsible corporate citizen.


Environmental Protection: Green Operations for a Sustainable Future
As climate change intensifies, businesses must serve not only as economic drivers but also as environmental stewards. My Humble House Hospitality acknowledges this responsibility, aligning with global sustainability trends to integrate environmental conservation with business operations.
From energy management to waste reduction, we are committed to green operations, laying a strong foundation for sustainable corporate growth while ensuring that the environment flourishes alongside our enterprise.
We have implemented comprehensive environmental management measures, including energy optimization, water conservation, and waste reduction, to minimize ecological impact. Dedicated sustainability teams establish annual targets, oversee facility maintenance, and enforce cross-departmental supervision mechanisms to ensure the effective execution of conservation initiatives.
These efforts have not only enhanced operational efficiency but also earned recognition from customers and society, positioning My Humble House Hospitality as a leader in sustainable hospitality. Moving forward, we will further strengthen our low-carbon transition strategy, taking decisive action against climate change while realizing our vision of a harmonious, sustainable future.